Privacy Policy
Last updated: September 1, 2026
Information we collect
When you place an order or contact us, we collect:
- Name and email address
- Shipping address for order fulfillment
- Payment information processed through secure third-party providers
- Communication history related to custom map projects or support inquiries
How we use your information
We use collected information exclusively for:
- Processing and fulfilling your orders
- Communicating about your custom map projects
- Responding to your inquiries and support requests
- Sending order confirmations and shipping updates
- Notifying previous purchasers of significant map updates affecting their purchased regions
We do not use your information for marketing purposes unless you explicitly opt in to receive product updates.
Information sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with:
- Payment processors necessary to complete transactions
- Shipping carriers required to deliver your orders
- Service providers bound by confidentiality agreements who assist in operating our business
Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order history is maintained for seven years to comply with UK financial record-keeping requirements.
Your rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Request transfer of your data to another service
To exercise these rights, contact us at [email protected]
Cookies
We use essential cookies to maintain your session and remember your cookie preferences. We do not use tracking or advertising cookies. See our Cookies Policy for details.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact
For questions about this Privacy Policy or our data practices, contact:
marsh-marmot
47 Cartwright Lane
Bristol BS1 4DN
United Kingdom
Email: [email protected]